The main objective of Velenodapi, property domain of EstConsulting of Trieste, is to offer quality products at a clear and advantageous price through simple and understandable purchasing conditions.
Prices, content and availability of products
All prices shown on the website include VAT.
The prices and availability indicated in this catalog are intended as long as stocks last and are subject to change due to market or other reasons. Discounts, coupons and promotions are never combined. The images shown on the EcoClass site correspond to the relative references, produced on behalf of EstConsulting in laboratories authorized under Italian and European standards, following the highest quality standards. All the brands present are owned by EstConsulting Trieste.
Validity of prices and order confirmation by e-mail
By sending the order form you will receive an automatic order confirmation via email. This order confirmation has the sole purpose of notifying the receipt of the electronic order and does not constitute formal acceptance of the order. The price applied will be the one fixed at the time of order and present on the site.
It is understood that EstConsulting assumes no responsibility for the use that the customer intends to make of the goods purchased. In the case of defective or non-functioning merchandise EstConsulting will only have the burden of repair or replacement at its discretion. In no case will EstConsulting be held responsible for lost profits due to the impossibility of using the purchased products.
Unless otherwise indicated, we reserve the right to send the products present and purchased on the site within 3 working days of purchase.
The lack of products or parts of them in the package or their possible damage during transport must be declared within 2 days of receipt of the package (including by email).
Delivery methods and times
EstConsulting sends by italian express courier (SDA or BRT). The cost of this service is € 7.50 including VAT and is indicated in the purchase procedure. Shipping is free at a cost of at least € 65.00. Average shipping times: 2-3 working days.
EstConsulting applies the following shipping costs valid only for Italy:
For amounts up to € 65.00: € 7.50
For amounts over € 65.00: Free
These rates are valid for Italy only with the exception of Campione d’Italia (€ 73.00) and the Livigno free zone (€ 37.00). For shipments abroad we will supply quotations on request.
Payment is made upon delivery of the goods by cash. The mark provides a contribution spent for the management of the collection by the courier for an amount of € 5.00 including VAT.
This method of payment allows you to use your credit card by buying in total security.
At the time of order confirmation, simply select the payment option “Credit Card or Paypal”, to be directly transferred to the PAYPAL site, then select the link “Do not have a Paypal account?”.
The credit cards accepted are: all the cards of the VISA and MASTERCARD circuits, AMERICAN EXPRESS, DISCOVER and AURA CARD.
Payments through POSTEPAY, all rechargeable cards operating within the VISA ELECTRON circuit and PAYPAL rechargeable cards are also accepted.
At no time during the purchase process we are able to know the information relating to the buyer’s credit card or other methods chosen within the PayPal wallet.
Paypal is another absolutely secure online payment method that will allow you to make the payment of the order by logging directly into your account. The data relating to your account and your credit card will be managed directly by Paypal, which will simply provide us with a communication via e-mail after the payment has been made.
At the time of order confirmation, just select the payment option “Credit Card or Paypal”, to be directly transferred to the PAYPAL site, then enter the email and password to access your Paypal account and complete the payment.
The sales in question are subject to the issuing of a receipt that will be inserted in the package (art.2 paragraph 1 of D.P.R. 696/1996). The invoice must be requested by the customer in conjunction with the confirmation of the order (art.22, paragraph 1, No. 1 D.P.R.633 / 1972) indicating the billing and delivery data of the goods.
Right of withdrawal
If the Customer is a “consumer” (ie a natural person acting for purposes unrelated to business, commercial, craft or professional activity), he is entitled, pursuant to and for the purposes of Legislative Decree 21.02.2014 n ° 21, GU 11.03.2014 to withdraw from the Sale and Purchase Agreements within 14 days from the date of receipt of the Products covered by the Sale and Purchase Agreements. The right of withdrawal must be exercised by the Customer by sending a written communication to EstConsulting, by e-mail firstname.lastname@example.org, containing:
the manifestation of willingness to make use of the right of withdrawal;
the indication of the order number that gave rise to the Sale and Purchase Agreement from which it intends to withdraw.
In case of exercise by the Customer of the right of withdrawal:
the Customer must return the Products within 14 days from the date of the communication of withdrawal;
all costs related to the return of the Products are entirely borne by the Customers;
EstConsulting undertakes to reimburse the price in the shortest possible time, and in any case within 14 days from the date of receipt of the notice of termination provided that:
the products have been returned and are intact;
the original packaging / packaging of the products is also returned and the same is intact;
any accessories are also returned and they are intact;
the products have not been used differently than necessary to establish their nature, characteristics and functioning;
Estconsulting will inform the customer of the methods for reimbursement of the price and may, to this end, request the customer his bank details (IBAN and holder of the c / c).
In the event that the product is damaged or damaged EstConsulting will reimburse the product in any case, but at the reduced price of the depreciation caused by the customer.
EstConsulting by Glavina Gianfranco
VAT number 01086950324
C.C.I.A.A. Trieste TS123537